Why Your Company Needs to Implement BPM
In order to become and remain successful and competitive, businesses must continuously improve their processes. Failure to do so is likely to result in higher costs, lower revenues, less motivated employees and fewer satisfied customers.
Business Process Management (BPM) is a powerful tool business can use to keep all aspects of operations running optimally. For those considering investing in it to drive process improvement, here’s a brief overview of why your company needs business process management.
What is Business Process Management?
Gartner defines Business Process Management as “a discipline that improves enterprise performance by driving operational excellence and business agility.” Think of a business as an engine and BPM as a tool to fine-tune every component of that engine in order to achieve maximum performance and you’ve got the idea.
What does BPM do?
Within every organization there are common business processes designed to meet objectives. However, for any number of reasons some of these processes may be slow, inefficient, unreliable, duplicative and redundant. BPM recognizes these processes and uses models, metrics, and analysis to identify needed improvements that will produce better performance. When implementing new processes businesses can use BPM to make sure those processes integrate smoothly and perform properly.
As Gartner puts it, “BPM brings attention to the highest-value processes — the ones that are most aligned with the business goals and strategy — for the best return on investment.”
Thanks to Business Process Management programs, companies have the platform they need to change their existing processes or implement new ones faster, smoother, and more efficiently than they could ever do with any other option. This ability to stay flexible and quickly adapt in the face of changes both foreseen and unexpected is a powerful driver of competitive advantage for every company.
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